
Michael Conroy / AP
Despite their popularity, gift cards are not the same as cash.
Chances are you gave or received at least one gift card for Christmas or Hanukkah. Once again this year, these cards were the most requested holiday present.
Despite their popularity, gift cards are not the same as cash. They can expire after five years (unless prohibited by state law) and there may be dormancy fees for not using them.
Sen. Richard Blumenthal (D-Conn.) wants to ban inactivity and service fees, and prohibit expiration dates on all gift cards and gift certificates. His Gift Card Consumer Protection Act would do that and much more.
“This bill bars absolutely draconian deadlines and abusive fees and charges that unfairly confiscate consumer gift card cash,” Sen. Blumenthal said in a statement. “Gift card companies fatten their profits and shrink consumer wallets with exploitative expiration dates and petty, underhanded junk fees. Gift cards should not be the gift that keeps on taking. This measure assures that consumers get their money's worth, no matter when they use the gift card.”
The Gift Card Consumer Protection Act would also prevent loyalty, promotion and awards cards from expiring. These are the type of gift cards you get as a bonus for buying a product or redeeming credit card points. Many of these cards expire in as little as 30 days.
The bill would also reduce the chances that you’ll get stuck with a worthless gift card. It would require a company that files for bankruptcy to honor its unredeemed gift cards and prevent that retailer from selling any more of them while under bankruptcy protection.
Sen. Blumenthal’s office reminds us that when Sharper Image filed for bankruptcy in 2008, the electronic gadgets store stopped accepting its own gift cards.
“We think this bill is a welcome present for anyone who’s been short-changed by a gift card,” said David Butler with Consumers Union, the advocacy arm of Consumer Reports. “We believe you ought to receive the full value of your gift card. You should be able to use it when you want it without any concern that the card has expired or that it’s no longer accepted.”
Companies that issue gift cards generally oppose the bill. The Network Branded Prepaid Card Association calls the proposed ban on expiration dates and service fees “unworkable restrictions” that could change the market for these cards.
“Consumers would likely lose access to many gift and promotional cards if all fees are prohibited – even after 12 months of inactivity – because the card programs would likely be discontinued as uneconomical for program providers,” said NBPCA president Kirsten Trusko in a statement to NBC News.
While inactivity fees provide profit, Trusko said they also pay for things such as customer service, protection against lost or stolen cards and fraud protection. Expiration dates are needed on promotional gift cards, she insisted, because like coupons they encourage consumers to visit a store or restaurant during a specific sales period.
“Forcing promotional cards to have no expiration date would undermine the usefulness of such cards for promotional purposes,” she wrote.
The American Bankers Association (ABA) hasn’t officially opposed Sen. Blumenthal’s bill. Instead, it questions the need for more government regulation in this area.
“The law is not necessary,” said ABA spokesperson Nessa Feddis. “We don’t know what it would do.”
Feddis wants everyone to know that a gift card never really expires, even when there is an expiration date on the card.
“The funds can’t expire, only the card,” she said. “All the customer has to do is call the company to get a new card issued.”
Feddis also emphasized that the companies that issue these cards don’t get to keep the money if they’re not used. After a certain period of time, normally seven years, any unused funds go to state’s unclaimed property office.
What to do with unwanted gift cards
Plastic Jungle, a company that buys and sells unused gift cards, estimates that the typical American household has unused gift cards worth an average of $300. That’s billions of dollars sitting in purses, wallets and dresser drawers.
Don’t let this money go to waste. If you don’t plan to use the card for yourself, use it to buy a present for someone else, donate it to a charity or turn that card into cash.
Sites such as Gift Card Granny, Gift Card Rescue, CardPool and Card Cash buy and sell gift cards.
“If you received a gift card to a store you don’t like or a restaurant that you don’t go to, the card is essentially useless to you,” said Kendal Perez with GiftCardGranny.com. “So being able to exchange it for cash gives you the ability to get something out of that card.”
For a popular store, such as Target, Amazon or Wal-Mart, Kendall said they pay 90 percent or more of the card’s value. For other merchants, expect 70 to 85 percent.
TIP: Shop around if you want to get the most for that unwanted gift card. Offers can vary greatly from site to site.
Eliminating gift card 'gotchas'
Gift cards are big business. The TowerGroup expects total sales for the year to hit $110 billion. As the market for gift cards has grown, so has the need for improved regulation.
The Credit CARD ACT of 2009 prevents gift cards from expiring for at least five years. That’s good, but more should be done to eliminate the remaining gift card “gotchas.”
The Gift Card Consumer Protection Act makes sure you won’t be shortchanged when you give or receive one of these cards.
Herb Weisbaum is The ConsumerMan. Follow him on Facebook and Twitter or visit The ConsumerMan website.


Unfortunately, the bill is doomed. After all, it would be good for the consumer (i.e. the people) and NOT for the companies issuing the cards. Therefore, the GOTP will use EVERY tactic in the book to say NO because they don't give a @!$%# about actual people, only companies and the rich.
This industry is a SCOURGE and a PARASITE on society. They make money by what they call BREAKAGE: which is unredeemed value on gift cards. Or forgotten gift cards all together. There's a reason why they invented these. To make money off of you.
I'm a bit apathetic. Why not just give cash? Same sentiment. Seems this is mostly a Christmas problem. I don't celebrate and almost never get gift cards from people for any other reason so I suppose I'm a little underwhelmed. I guess it could be annoying. Is this an actual real problem for anyone?
Frustration ? It's he incessant buisness model of almost all of America's largest corporations to attempt to exhort more and more.........
"Feddis wants everyone to know that a gift card never really expires, even when there is an expiration date on the card." "The funds can't expire, only the card," she said. "All the customer has to do is call the company to get a new card issued."
This is a FLAT OUT LIE. The funds are siphoned off (stolen) via 'inactivity fees' and you cannot call and get a new card issued. I just tried with a card I had that had never been used, but expired. The 'Smartone' operator (VISA debit card) basically said 'too bad'. I am sending my card with a letter to Sentaor Blumenthal explaining that YES, THERE IS A NEED FOR THIS LAW!!!
Dave, enjoyed taking your insight. This HAS TO COME TO CLEAR AND Simple --terms-- TELL YOU WHAT, when I am in the Government (State of CT) come the 2014 Gubernatorial, can we meet and I really see about placing you within the structure concern this matter and related issues? -John Wilkinson- blackcombs-2@live.com personal email. [THEM --holding our money-- without a "service" or PRODUCT is -actually- FEE enough]
The Credit Union I work for sells Visa Gift Cards. The cards do have an expiration date, but as the article mentioned you can have a new card issued. The cards do not have a per transaction fee but they have inactivity fees starting at 30 days after activation. I understand people have lives, but it really shouldn't take you more than 30 days to use a gift card. It just sounds like more government legislation for people too idiotic to control their own lives.
It's right up there with, "why did I get charged an NSF fee for a check I wrote". Use a freaking check register!
The best bill for this purpose is a dollar bill :)
This is a good way to see gift cards disappear. These fees and restrictions are how these businesses make money so what are they supposed to do, offer them for free ? Good way to see this market vanish. I will also point out that these fees, rules and restrictions are displayed for the purchaser to review before purchasing so if they don't like the rules then they don't have to purchase it. Freedom of choice. It is their business and they have the right to operate anyway that they see fit and if the public does not like these restrictions then DON'T PURCHASE THE CARDS. Simple isn't it.
Oh and there is a word for when government tries to regulate everything commercial and that word is COMMUNISM. Senator Blumenthal is a communist not to mention a bloomin' idiot.
Try reading what the fees, rules and regulations are before purchasing the gift card and if you don't like what the rules are then DON'T PURCHASE THE GIFT CARD. It's quite simple isn't it.
I used to -occasionally- send out "gift certificates" to patrons I met in my work working within a Pizza Spot. One day my boss(the bossy-ossie) comes to me and says about how I needed to start putting "expiration dates" on the gift certificates. Mind you, I gave him -full value- in cash for those. Ever since then, -you know it- I can't get it out of my mind that the guy is, "crude".