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Pat Wellenbach / AP file
Gift cards are very popular, but consumers should be aware that some of them come with strings attached in the form of steep fees.
Tony Giorgianni admits to being old-fashioned. An associate editor at Consumer Reports, he can’t understand why gift cards are so popular.
“If you can’t figure out what to give, why not give cash and let the person use the cash any way they want?” he asked. “To me, a gift card is the same as giving cash with restrictions on it.”
He has a point. Cash never expires, it can be used anywhere and you don’t have to worry about the store going out of business.
Even so, gift cards are more popular than ever. According to the National Retail Federation’s 2012 Holiday Consumer Spending Survey, gift cards top this year’s wish list.
Six in 10 shoppers polled (59.8 percent) said they’d like to receive a gift card. That’s up two points from last year, and it's the highest figure ever for this survey. By comparison, 49 percent want clothing and 46 percent would like books, CDs, DVDs, videos or video games.
Target believes holiday shoppers want gift cards. Earlier this month, the giant retailer introduced the hi-tech WOW! holiday gift cards with lights, music and motion.
The snowman card plays “Joy to the World,” the Christmas bear has a light-up sweater and the reindeer-shaped card uses a magnetic stylus to navigate the antler maze.
Some gift cards are a better deal than others
Expiration dates used to be a big problem. Not anymore. Federal rules now require all gift cards to be good for at least five years from the date of purchase. Some states, including California, Connecticut, Florida, Minnesota and Washington, prohibit the sale of retail gift cards that expire. (See a list of state gift card laws.)
Fees are now the big “gotcha,” especially for gift cards issued by banks and credit card companies.
For its just-released 2012 Gift Card Survey, Bankrate.com surveyed 55 popular store gift cards and eight general-purpose gift cards. All of the cards issued by the banks and credit card companies charged a purchase fee — ranging from $2.95 to $6.95 — while only 9 percent of the store-branded cards did.
“To get the most value you want to go with a store-branded gift card as opposed to a general-purpose gift card that has the Visa, MasterCard or American Express logo on them,” said Janna Herron, a credit card analyst at Bankrate. “The benefit of these general-purpose cards is that you can use them anywhere, but because of the fees, you’d be better off giving cash.”
One more thing to watch out for: dormancy fees. Federal rules allow an inactivity fee to be charged after 12 months. Only 2 percent of the store gift cards in the Bankrate survey have a dormancy or maintenance fee. Seventy-five percent of the general-purpose cards do. They charge as much as $3 a month — if the card is not used for 12 months or more.
What if the card is lost or stolen?
“The biggest risk you have with a gift card is that you lose them or don’t use them,” said Gerri Detweiler, personal finance expert at credit.com. “Always register the card, because if it’s lost, it’s like you lost cash.”
Remember: A gift card, even one with a bank or credit card logo on it, is not a credit card. Each issuer decides what to do if the card is lost or stolen. Bankrate found that about two-thirds of the cards offer loss/theft protection.
Consumer Reports advises giving the purchase receipt along with the gift card because that proof-of-purchase may be required if the card disappears.
Spend less, get more
There’s no reason to pay full price for a gift card. Costco sells a variety of restaurant gift cards for 20 percent off the face value.
You can also find deals at websites that buy and resell gift cards, such as Plastic Jungle, Gift Card Granny, Card Hub, Cardpool, CardCash, GiftCards.com or Gift Card Castle. These cards are for well-known retailers, from Ann Taylor to Zappos.com.
“The average discount is about 10 to 15 percent, but they can go up to 35 percent depending on the merchant,” said Elliott Klier, founder of CardCash.com.
Using one of these established sites is much safer than buying from an auction site or Craigslist. They guarantee the card is loaded with the value listed. And there’s no shipping charge.
Savvy shoppers visit these sites to buy discounted gift cards to use themselves. It’s a simple way to stretch that holiday shopping budget. Basically, you’re buying cash at a discount. Gift cards can be combined with coupons or special offers. They can also be used on Black Friday.
If you get a gift card you don’t want, you can use these same sites to turn that card into cash. They normally pay about 90 cents on a dollar.
More info:
Herb Weisbaum is The ConsumerMan. Follow him on Facebook or visit The ConsumerMan website.
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So impersonal
The monthly fees on the generic bank gift cards can be ridiculous. A few years back, my wife and I received a $50 Wachovia Bank Visa gift . It looked exactly like a credit card and the expiration date shown on the card was 2 years away. It sat in our basket of gift cards and we were never in a rush to use it because we figured we had a long time until the expiration date. Finally, a month before the expiration date, I went to activate it. To my surprise, I found out that it had a balance of $0. When I contacted customer support, they told me that after 6 months, they started deducting a "$3.95" per month service fee. Those fees wiped out the entire balance on the card. It was even more frustrating because the expiration date was misleading. We immediately checked another gift card we had received and discovered that one was down about 20% of its value due to fees. I was so angry after this whole episode. I make sure to spread the word about these ridiculous cards. If you want to get a generic gift card, buy one with only a flat fee like you can find at Target. You'll pay $5 more, but at least the person receiving it won't be surprised like we were. I definitely think people need to be made aware of this problem.
It isn't really a "problem".....these are just a FRAUD like practically everything else being pushed at the public today.
I got a VISA card once as a gift and when I went to use it the store siad they had to activate it and wanted a $5 fee or something...
It's the thought that counts and I know the giver meant well, but don't give someone a bill along with a gift lol.
Herb is right. Not all gift cards are created equal. Keep in mind there are a lot of factors which make the a difference. From cash back policies to balance inquiry options. Also, I recommend consumers look for gift cards with no fees and no expiration: there are plenty available.
At ScripSmart, we developed the rating system to help consumers easily determine which gift cards are most consumer friendly. So, if you're looking for a little help identifying the difference in the quality of gift cards, take a look at www.scripsmart.com to see our ratings.
Judd Lillestrand, Founder, ScripSmart, Inc.
Cash is a way better gift. Believe me. I worked for Visa, their fees on all transactions are ridiculous. And some gift cards will actually charge you for checking your balance.